Central Scott Telephone

Account Relations – Customer Service

Central Scott Telephone / CS Technologies – Account Relations Position

Central Scott Telephone has provided innovative residential and business services for our customers for over 100 years in areas of north and central Scott County Iowa. These services include but are not limited to Internet, Television, and local Phone service. In the greater Quad Cities and Dubuque marketplaces, we also promote our B2B, Governmental, Health and Educational capabilities as CS Technologies, offering Internet and Data Solutions along with local Phone services.

We are currently looking for a full-time, friendly and energetic front-office staff member for our Account Relations team. To qualify for this career opportunity, job requirements include:

Customer Service Professional with:

  • Ability to prioritize, work on multiple projects and work effectively and cooperatively across multiple areas of the company promoting great customer service resulting in lasting customer satisfaction, revenue growth and long term retention. 
  • Customer Service aptitude with good objection handling skills
  • Positive attitude and professional demeanor with excellent listening, verbal, written and organizational skills
  • Ability to manage customer relationships, build trust, instill confidence and communicate technology solutions
  • Data Entry and Computer experience
  • Experience in telecommunications or cable television industries - preferred.

Compensation     $14.50
Benefits will include: 401K, Medical, Dental & Vision, PTO and Holidays

Pre-employment Background check & Drug Testing

Please email cover letter, resume and references to hr@cstech.com

Central Scott Telephone / CS Technologies is an equal opportunity employer

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